Layer 9 are data value creators focused on developing sources of value from data to make smarter business decisions
Our work
We focus on three simple aims – build value, develop trust and provide frictionless engagement.
In achieving these aims we have built long term relationships with many of our customers.
As a team of experienced data people, we pride ourselves on our commitment to solving problems that result in clear benefits and high quality work.
On our journey we have learnt that we make the biggest difference delivering in organised team units and exposing our customers to a diverse set of skills and capabilities while taking responsibility for delivering valuable solutions.
We have delivered to some of the largest, well-known companies and organisations in the world.
Services
Our expertise is focused on data services. This might include delivering one, or a combination of, data architecture, warehousing (old and new), migrating and integrating data, analytics, visualisation and some data science.
We help you develop a deep understanding of the base ingredient: the data.
Before you start out on your data initiatives, we help you discover, curate, categorise, share data assets, data sets, analytical models and their relationships with your organisation.
We often develop data catalogues as a single source of truth for data engineers, data stewards, data scientists and business analysts to gain access to and use data they can trust.
We have extensive experience working with ETL/ELT & Data Integration tools, platforms and have over the last few years moved into developing fully automated data pipelines with several of our customers.
Today we often build pipelines with ETL as a subset, moving data from one system to another. The data may or may not be transformed, it may be processed in real time. We have developed pipelines that need to be processed in a continuous flow, such as data from RFID readers tracking assets on vehicles or moving through production lines.
Often this data is not loaded to a database or data warehouse but an AWS bucket or a data lake. In some instances, we have built triggers with a webhook to kick off a specific business process.
For some of our customers we have built web apps, dashboards and visualisations. Dynamic, interactive data web apps where both technical and non-technical users draw out stories and insights from their data. Developed tailored dashboards, with clearly defined user journeys are often better the generic off-the-shelf dashboard products. Often being far more visually appealing especially if you are showcasing your company to customers.
We have developed custom built dashboards with forecasting tools for predicting supply chain demand to forecast expenditure in assets based on purchasing, production and event data.
Our predictive modelling solutions are developed with graph technologies to automate customer product recommendations, to intricate segmentation analysis.
We work with clients to develop a wide array of visualisation products —geospatial, temporal, multidimensional, hierarchical, network and other special-purpose visuals.
Our portfolio of business intelligence services includes consulting, integration of all major technology applications, managed services and cloud-based systems.
Creating data requires strong skills in data engineering, statistics, machine learning and data visualisation. We work across these areas to help you structure the data, find the insights and create outcomes that matter for your business.
Delivery
We follow a set of guiding principles when we deliver, linking to our company aims: value, trust, and frictionless engagement.
We build value by developing what must be developed to get to value as effectively and efficiently as possible, we develop trust with open communicating and creating tools that surface and manages risk from the very beginning of any engagement.
We have worked across different agile methodologies, project management and even invested time in lean six sigma. However, being collaborative and open we try to find the most productive and risk averse way of delivering with our customers.
Specialising in data means that we use data to support decisions even in projects delivered and often build visual components to support projects, that can be in Jira, MS. Teams or other collaborative platforms.
At heart we are problem solvers and spend as much time understanding the problems and realising potential ways to solve them. We try to understand the problem with a certainty in solving the problems before producing a cost. In this way we try to make sure there are no unforeseen costs once a project gets underway.
We work very closely with our customers and apply the principles whether onsite or offsite.
However, we are flexible enough to fit into various methods of delivery or support the development of agile, devops or quality assurance with the companies we work with.
We can introduce simple best practices when we deliver, several best practices from our experiences can be found in the quality assurance blueprint. We have also delivered many evaluations, innovation labs and proof of concepts. Examples of resources used during workshops and labs can be found here.
Technologies and Partners
We are not entirely technology agnostic, we consider ourselves more technology objective through our delivery experience.
Typically, we develop deep expertise on one platform, technology or vendor and then gradually traverse across the competitive landscape to develop expertise in a particular ecosystem. This helps to inform us of the partners to align with and why.
Our opinions and therefore selections have formed objectively and we have gained considerable expertise with the following partners.
Support
We offer several types of support but typically we have delivered a project or product and provide ongoing development and maintenance.
We can provide 24/7 remote support including responding to all support issues, performing root cause analysis of problems, and resolving all support issues in line with agreed Service Level Agreements (SLAs).
If there is a delivery team still active, we can add any support issues to the backlog and prioritise with the customer or product owner.
Our support contracts consist of developing playbooks and runbooks to build a service and support capability that can be standardised and automated as much as possible.
At the very least this offers complete transparency on the elements in delivering our support.
Frameworks
We are a strong believer in developing repeatable best practice frameworks and playbooks.
Our playbooks keep us on track in creating value and create an open working space for us and our customers.
Careers
We do not just offer you a job we offer you a chance to make a real difference in our development as a company.
You will get early opportunities to work on solutions that accelerate your learning, develop your capability and provide value in the work you do.
Working with a company with a real passion for turning data into a valuable resource you will work with people with a likeminded attitude but a diverse set of experiences and capabilities.
