Privacy policy

1. Data Controller
The Data Controller responsible for the processing of personal
data collected through this website is:

Layer 9 Limited
St. Johns Innovation Centre
Cowley Road
Cambridge CB4 0WS
United Kingdom
Company No. 06831772

For any questions regarding this Privacy Policy or the processing
of your personal data, or to exercise your rights under applicable
data protection laws, you may contact the Data Controller using
the details above.

2. Personal Data We Collect
We may collect and process the following categories of personal
data:
• First name and last name
• Email address
• Telephone number
• Any information you voluntarily provide when submitting a
message through the contact form

We also collect limited technical and usage data through
analytics tools, as described below.

3. Purpose and Legal Basis of Processing
We process your personal data for the following purposes:

3.1 Contact Requests
We use the information submitted through our contact form to
respond to your enquiries, provide information, and manage
communications requested by you.

Legal basis:
• Article 6(1)(b) UK GDPR (pre-contractual measures at the
request of the data subject)
• Article 6(1)(f) UK GDPR (legitimate interests in managing
business communications)

3.2 Website Analytics
We use Google Analytics 4 to understand how visitors use our
website, improve performance, and enhance user experience.
Google Analytics may collect information such as anonymised IP
address, browser type, device information, pages visited, and
interaction patterns.Where required, analytics cookies are
activated only after user consent via the cookie banner. Legal
basis: Article 6(1)(a) UK GDPR (consent)

4. Google Analytics 4
This website uses Google Analytics 4, a web analytics service
provided by Google LLC.
Google Analytics uses cookies and similar technologies to collect
and analyse information about website usage. The information
generated may be transmitted to and stored on servers outside
the United Kingdom and/or the European Economic Area.
We have configured Google Analytics to apply privacy-enhancing
measures where possible, such as IP anonymisation and data
minimisation techniques. For more information on how Google
processes personal data, please refer to Google’s Privacy Policy.

5. Data Retention
We retain personal data only for as long as necessary to fulfil the
purposes for which it was collected.

• Data submitted through the contact form is retained for as
long as necessary to handle your request and for a reasonable
period thereafter in case of follow-up communications or legal
obligations.

• Analytics data is retained in accordance with the retention
settings configured within Google Analytics and applicable legal
requirements.

6. Data Sharing and Recipients
We may share personal data with the following categories of
recipients:

• Authorised personnel within Layer 9 Limited
• IT service providers and hosting providers
• Professional advisors (legal, accounting, or similar services)
• Analytics service providers (such as Google)

All third parties are required to process personal data in
accordance with applicable data protection laws and only for
specified purposes.

7. International Data Transfers
Some of our service providers, including Google, may process
personal data outside the United Kingdom and the European
Economic Area (EEA). Where such transfers occur, we ensure
appropriate safeguards are in place in accordance with applicable
UK data protection law, including adequacy regulations, the UK
International Data Transfer Agreement (IDTA), or the UK
Addendum to the EU Standard Contractual Clauses.

8. Data Subject Rights
Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your personal data
• The right to restriction of processing
• The right to object to processing based on legitimate interests
• The right to data portability (where applicable)
• The right to withdraw consent at any time (where processing is
based on consent)

You also have the right to lodge a complaint with the UK
Information Commissioner’s Office (ICO) if you believe your data
has been processed unlawfully.

9. Data Security
We implement appropriate technical and organisational measures
to protect personal data against accidental or unlawful
destruction, loss, alteration, unauthorised disclosure, or access.

10. Cookies
This website uses cookies and similar technologies.
For detailed information about the cookies we use, their
purposes, and how you can manage your preferences, please
refer to our separate Cookie Policy.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect
legal, technical, or operational changes.
Any updates will be published on this page, together with the
updated revision date.

12. Contact Information
If you have any questions about this Privacy Policy or wish to
exercise your data protection rights, you may contact us at:

Layer 9 Limited
St. Johns Innovation Centre
Cowley Road
Cambridge CB4 0WS
United Kingdom
Company No. 06831772